POSITION SUMMARY
We are seeking a highly organized and detail-oriented Billing Specialist to join our team. The ideal candidate will have experience in billing and collections, as well as excellent communication and problem-solving skills. The Billing Specialist will assist in file imports using multiple systems, state reporting calculation and filing, multiple types of client invoicing, client setups/changes, client audits & creating/maintaining reports.
ESSENTIAL FUNCTIONS
Process and submit accurate and timely invoices to clients
Follow up on outstanding payments and resolve any billing discrepancies
Communicate with clients regarding billing inquiries and payment status
Maintain accurate records of all billing and collection activities
Assist with month-end closing and reporting
Collaborate with other departments to ensure accurate and timely billing
Set-up new accounts for our new book of business.
Change accounts for existing book of business.
Audit accounts to ensure setup/changes were allocated correctly.
Create/Maintain Excel spreadsheets to track services/activity for several clients.
Maintain Access Databases to track services/activity for several clients.
Performs other related duties as assigned
EDUCATION
High school diploma or equivalent
EXPERIENCE AND SKILLS
2+ years of experience in billing and collections
Excellent communication and problem-solving skills
Proficient in Microsoft Office and accounting software
Ability to work independently and as part of a team
Strong attention to detail and accuracy
POSITION COMPETENCIES
Communication
Customer Focus
Accountability
Functional/Technical Job Skills
PHYSICAL DEMANDS
This is an office environment requiring extended sitting and computer work
WORK ENVIROMENT
Remote
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.