Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine. Exceeds all consumer requests and alerts management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information in accordance with organization standards. Interacts with various hospital departments an

Under general supervision and according to established policies and procedures, responsible for providing in patient, out patient, emergency room, immediate care and same day surgery patients with timely and accurate pre registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records

Position Highlights Position Cancer Registrar II Location Elmhurst Cancer Center 177 E. Brush Hill Road Elmhurst, IL. Full Time 40 hours a week Hours Monday Friday 8 00am 4 30pm What you will do Under minimal supervision, accumulates and extracts clinical cancer related information according to reporting guidelines and enters data into cancer registry computer software fo

In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to patient visit. Anticipates physician needs for patient visits by obtaining internal and external previous medical records and test results. Ensures that all elements of documentation are complete and accurate. Enters the patient room with the physician/clinician dur

In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to patient visit. Anticipates physician needs for patient visits by obtaining internal and external previous medical records and test results. Ensures that all elements of documentation are complete and accurate. Enters the patient room with the physician/clinician dur

Position Highlights Position Patient Service Rep Family Practice Location 1220 Hobson, Naperville, IL Full time 40 hours per week Hours Monday Friday, varies, M F will discuss at interview. Right now M F anywhere from 6 45a 8a through 4p Required Travel No What you will need High School or GED Required Associates Degree Business Administration/Management Preferred 2 Years

Reviews medical documentation at a proficient level from clinicians, qualified health professionals and hospitals in order to assign diagnosis and procedure codes utilizing ICD 10 CM/PCS, CPT, and HCPCS. Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations an EMR and/or Computer Assisted Codi

Position Highlights Sign on bonus (if applicable) Position Location [City, IL] Full Time/Part Time [Full Time / Part Time] Hours Monday Friday, [hours and flexible work schedules] Required Travel A Brief Overview Provides direct social work assessment and services to patients and families. Shall act in accordance with hospital and department philosophy, the NASW code of e

Position Highlights Position Medical Social Worker LCSW Location Chicago, IL Full Time Hours PM Shifts A Brief Overview Provides direct social work assessment and services to patients and families. Shall act in accordance with hospital and department philosophy, the NASW code of ethics, federal, state, and local laws, and other regulatory bodies such as HFAP. What you wil

Position Highlights Position Patient Service Rep Pain clinic Location 120 Spalding, Naperville Full Time 36 hours Hours Monday Friday 8a 5p Required Travel No What you will need High School or GED Required Associates Degree Business Administration/Management Preferred 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP