Job Summary

A Senior Business Systems Analyst is responsible for providing functional and technical support for S&C's global Enterprise Resource Planning System, Oracle EBS, with a focus on the Supply Chain, Inventory, and Manufacturing modules/functions.

Essential Functions

• Work with business clients, peers, and software suppliers (e.g., Oracle) to:
  • Design solutions to solve business challenges and help implement best practice processes in Oracle EBS
  • Resolve application issues.
  • Make configuration changes to satisfy new business requirements.
  • Manage efforts supporting application upgrades, enhancements, and new software implementations.
• Work with business clients and peers to document business requirements and use them to design, test, and support standard and custom solutions that work with Oracle EBS.
• Improve/enhance business processes and update standard work procedure documentation.
• Complete assignments as a member of a project team and lead small to medium sized projects.
• Communicate status, issues and resolutions to business clients, supervision, and project managers.
• Follow established IT standard work procedure documentation and best practices.
• Provide guidance, coaching, and training to other members of the Oracle EBS support team.
• Understand and comply with all applicable Company policies and rules.
• Provide off-hours, on-call support for Oracle EBS as needed.

Required

• a 4- year degree in Information Systems/related field or equivalent experience supporting supply chain, inventory and manufacturing modules.
• Ability to configure Oracle EBS R12 applications specifically Advanced Supply Chain Planning, Inventory, and Manufacturing modules.
• 5 or more years of experience supporting Supply Chain, Inventory, and Manufacturing functions.
• Capable of staying current with the latest Oracle Supply Chain, Inventory, and Manufacturing features/functions, processes, and technologies available.
• Ability to send e-mails, schedule meetings, create documents, spreadsheets, and presentations using the Microsoft Office suite.
• Ability to manage support-related assignments using an incident management system.
• Ability to communicate information with details appropriate for technical staff and simplified for non-technical audiences.
• Ability to identify elements of a problem, develop alternative solutions, and test each alternative to find the best solution and/or address root cause(s) of a problem.
• Capable of embracing diversity and equity to ensure successful contributions towards a respectful and inclusive workplace.

Preferred

• Ability to configure/support Oracle Fusion applications, specifically Supply Planning Cloud, Supply Chain Execution Cloud, and/or Product Management Cloud.
• Understand complexities in a global supply chain.
• Experience managing support incidents and tasks using Service Now.
• Experience leading some small and medium-sized projects following industry standard project management practices.
• Oracle E-Business Suite 12 Supply Chain Certified Implementation Specialist: Oracle Inventory Certification

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