Department: Safety & Security BCP/CART
Salary/Grade: EXS/9

Job Summary:

The Behavioral Consultation Case Manager reports to the Director of Behavioral Consultation Programs within Northwestern's Department of Safety and Security. The Case Manager will identify, assess, manage, and document persons of concern in conjunction with the multi-disciplinary Behavioral Consultation Team (BCT) and other campus partners, as necessary. The Case Manager will work independently and as part of a team by receiving initial information, leading the process of gathering additional information, assessing levels of situational urgency, and collaborating with a variety of university partners. This Case Manager will also conduct threat assessment investigations and manage a caseload that may involve campus community members, including students, staff, faculty, and non-affiliated individuals.

Please note: Will involve evening and weekend work. Flexible scheduling for training, department meetings, etc. Driving to meetings, interviews, or other job-related events.

Specific Responsibilities:

• Screen and manage incoming threat assessment reports in a timely, expedited manner to assess and identify levels of concern and priority, and use judgement to determine appropriate response
• Gather pertinent information through interviews, complex and/or voluminous reports, and other resources, using investigative, strategic, and analytical skills to conduct assessments of risk of violence
• Conduct non-clinical case management, document ongoing assessments, management actions, and intervention strategies and present results to BCT, University Police, and University Administration, as necessary
• Attend weekly meetings and participate in training the campus community in threat assessment matters as well as conducting outreach and recommending resources
• Identify, assess, and manage concerning behavior by partnering and collaborating with members of the BCT as well as other faculty and staff who are frequently involved in situations that come to the attention of the BCT
• Employ a variety of strategies that may include longitudinal monitoring of a situation and/or individual to determine when to close a threat assessment investigation
• Provide training, training materials, scenario-based training, and updates on best practices to BCT members, students, and campus personnel
• Coordinate and collaborate with campus partners, including student health and student assistance partners, regarding concerning behavior to enhance safety and well-being of the campus community

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in psychology, social work, or criminal justice and experience in conducting investigations
• Experience in threat assessment and management with the ability to distinguish between assumptions and facts to objectively analyze information and make decisions
• Experience working in time-sensitive, crisis situations
• Experience working with diverse communities, including historically underrepresented and minoritized, LGBTQ+ communities, and individuals with disabilities

Minimum Competencies: (Skills, knowledge, and abilities.)

• Ability to read, analyze, and understand issues and policies related to FERPA, HIPAA, Clery Act, Title IX, Violence Against Women Act, and the Illinois Campus Security Enhancement Act of 2008
• Ability to develop and maintain positive relationships with members of various University departments, including University Police, Human Resources, Student Affairs, Office of General Counsel, Provost's Office, and other community partners
• Strong verbal and written communication skills
• Maintain an objective, investigative mindset while conducting threat investigations
• Develop and implement nuanced, case specific intervention and management strategies
• Engage in ongoing self-reflection and continue to advance knowledge and skills related to empathy, respect, fairness, and professionalism
• Effectively maintain documentation relating to consultations, assessments, and interventions
• Comply with threat assessment professional ethical standards and practices
• Ability to organize and deliver training to campus community members on threat assessment programs and practice

Preferred Qualifications:

• Master's degree in psychology, social work, or criminal justice

Preferred Competencies: (Skills, knowledge, and abilities)

• Investigative experience
• Experience working in a campus community
• Skill in working as a business partner with all levels of management and leadership

The target hiring range for this position will be between $76,200 to $80,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.