Customer Success Engineer Intern
Export, PA 
Posted 8 days ago
Job/Internship Description
Customer Success Engineer Intern
Functional area: Marketing
Country: United States
City: Export
Company name: Leybold USA Inc
Date of posting: Feb 7, 2023

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

Were everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

Mission/Purpose of the Job:

We at Leybold Vacuum part of the Atlas Copco Group believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

Our mission is to engineer and assemble innovative vacuum solutions for customers in numerous industries and institutions, including chemical, food, metallurgy, steel, glass, medical, research and development and universities.

That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs. We are seeking a STEM university student to provide support to the Inside Sales department of Leybold USA in Export, PA

Scope of the job

The scope includes but is not limited to the following areas of the business:

  • Prepares customer quotations for standard and custom products or aftermarket services.
  • Provides support to the Territory Account Manager for quotations, technical research, and customer follow up.
  • Provides support to CSE and VSE groups to enhance customer engagement
  • Interacts with Sales Management, Sales Support, Service and SCM to furnish pricing and delivery on standard and engineered to order products on customer accounts.
  • Complete data clean up requests to ensure data quality for marketing and sales efforts
  • Obtain End Use customer information to comply with U.S. Commerce export regulations

Skills / Knowledge / Experience

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education level

  • Must be a Junior or Senior Engineering student at an accredited college or university.

Relevant Previous experience

  • No experience required

Knowledge areas/Skills

  • Good analytical and creative problem-solving skills to develop solutions to exceptional problems outside the box.
  • Self-motivates, independent, flexible, organized, and methodical.
  • Results driven: Utilize ambition and effort to achieve results and accept accountability.
  • Be adaptable in a new environment.

Other requirements

Must be able to obtain authorization to work in the U.S. for the summer.

LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veteran

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The employee is occasionally at risk of electrical shock and vibration. The noise level in the work environment is usually loud.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use stairways to climb to multiple floors within office building, and talk or hear. The employee is occasionally required to use hands and fingers to type or dial, climb or balance, stoop, kneel, crouch or crawl, and reach with hands and arms.

The employee must occasionally lift and/or move up to 5-10 pounds. This position requires frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

This position requires occasional travel for 5% of the position, results of overnight or multiple days.

This position requires 100% in office work.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco North America LLC is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.


Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Type of Compensation
College Credits Earned
Tuition Assistance
Required Student Status
Preferred Majors
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