Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

General Summary:

Responsible for all cash posting of insurance remittances, patient payments, guarantor payments, third party payer payments and insurance company payments received electronic or via hard copy. Reviews contractual adjustments taken by payers and researches and resolves any differences. Responsible for the daily payment posting workflow and the staff activities associated with the Cash Application for Patient Financial Services, Professional Billing and other Children's Hospital to ensure that the set standards are maintained, and the daily work functions are performed as assigned. Responsible for the maintenance of clearing accounts and the workflow for PLBs.

Essential Job Functions:

• Research PLBs for HB and PB as assigned.

• Processes or transfer credits to the appropriate Children Memorial Hospital entities.

• Address payment issues like double payments, missing adjustments or other discrepancies.

• Process and reconcile account receivables and remittances received electronically or hard copy to the appropriate patient accounts daily.

• Participates in team huddles.

• Investigates and resolves unapplied cash.

• Assists manager with developing standard operating procedures and policies.

• Identifies and escalates cash posting critical issues to management timely.

• Produces and maintains reports as required by management.

• Responsible for preparing and presenting Documentation for Monthly Cash Meeting.

• Reviews the accuracy of payments and adjustments posted to the account, and after ensuring the accuracy of amounts pro-rated to third parties and the patient, determines the next step in pursuing any remaining balances, and provides the necessary data to the person responsible for the next step in following up on remaining balances.

• Posts remittance advice to patient's accounts, resolving any errors after posting payments, posting guarantor payments, reconciling all posted cash, and requesting refunds.

• Participates in monthly payer meetings.

• Ensures HB & PB remittance runs are current.

• Responsible fore PB & HB workqueues.

• Works with the Customer Service department on requests of payment reapplications or missing guarantor payments.

• Facilitates all appropriate corrections such as payment procedure codes to ensure payments are posted accurately.

• Assists Cash Posters with assigned payment batches to the appropriate patient accounts from the remittance advice or checks using the appropriate payment/adjustment code as needed.

• Other duties as assigned.

Education and Experience:

• High school diploma or general education degree (GED).

• Three years cash posting related experience and/or training.

• Demonstrated experience of mastery of Cash Posting Level 1.

• Exceptional attention to detail and organizational abilities.

• Analytical skills in order to identify incorrect errors.

• Experience with electronic remittance advice software preferred.

• EPIC experience required.

• Revenue Cycle Experience preferred.

• Excellent customer service skills, professional, self-confident, dependable and a team player.

Education

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children's facilities

• Discount purchasing program

There's a Place for You with Us

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org