Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Senior Software Engineer on the CLM team, you are responsible for building and maintaining key features that are integral to our customers and business. You are a hands-on technical resource who will collaborate with our development and operations teams to design and develop new scalable features and infrastructure solutions that support our rapid growth and evolving business needs. The ideal candidate should have a flexible attitude, a strong aptitude for learning and sharing knowledge, and a passion for quality-driven development. You will thrive in a fast-paced agile environment, contribute to team decisions, and collaborate effectively with other team members when brainstorming, designing, and implementing new solutions. Additionally, you will help the team succeed by suggesting process improvements, enhancing team effectiveness, and mentoring and modeling engineering best practices.

This position is an individual contributor reporting to Senior Manager, Software Engineering.

Responsibility

• Write high-quality, maintainable, and testable code in C# .NET and other object-oriented languages
• Create high quality, user-focused experiences using React, GraphQL, and RESTful APIs
• Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes
• Research and implement new features and technologies
• Proactively identify and raise issues that may impact delivery commitments
• Troubleshoot and fix production issues, and maintain the codebase
• Design and develop scalable, fault-tolerant systems
• Articulates clear Software Engineering strategies, plans, goals and objectives across multiple Engineering domains, projects and teams, including cross-functional partners
• Lead troubleshooting and remediation efforts during high-severity incidents
• Collaborate with a cross-site development team to drive the design, implementation, testing, and release of products

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS degree or equivalent work experience
• 8+ years industry experience in Software Engineering
• Experience with C#, Java, C++, or Go
• Experience with JavaScript and front-end frameworks such as React, Angular, or Vue.js
• Knowledge of RESTful APIs, GraphQL APIs, and microservices architecture
• Experience developing software solutions using object-oriented methodologies and design patterns
• Experience with SQL and NoSQL databases

Preferred

• Knowledge and experience in high scale, highly available (99.99+) systems
• 2+ years professional experience building complex, scalable applications
• Excellent problem-solving skills
• Curiosity and ability to learn new technologies and tool sets
• Experience with Microsoft technology stack (C#, .NET), XML, JSON, NoSQL Databases
• Experience with front-end technologies (React, Typescript, Angular)
• Care deeply about writing high-performance, reusable code for components that will be used across our product

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800.00 - $245,150.00 base salary

Illinois and Colorado: $145,800.00 - $205,950.00 base salary

Washington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary

This role is also eligible for bonus, equity and .

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at .

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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