This role is fully remote and must reside in the Chicagoland area and live within a reasonable proximity to the local office.

POSITION SUMMARY

The Senior Client Inventory Specialist is responsible for overseeing the collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

DUTIES AND RESPONSIBILITIES

• Review open accounts for collection efforts.
• Make outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolve client billing problems and rescuing accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of delinquent accounts.
• File claims with credit insurance providers, if applicable.
• Report to management on the status of delinquent accounts and proposed/planned course of action.

BASIC QUALIFICATIONS

• HS diploma or GED equivalent required. Bachelor's degree in finance, accounting, or related field is preferred.
• Minimum of 3+ years of experience in collections, accounting, or finance required.

COMPETENCIES

• Experience in a law firm or professional services firm in a senior capacity is preferred.
• Ability to communicate effectively with clients to resolve payment issues and maintain positive relationships.
• Proficiency in Microsoft Office including Excel, Word, and Access.
• Skilled in identifying and resolving issues that may lead to delayed payments.
• Capable of analyzing accounts receivable data to identify trends and areas for improvement.

In addition to paying competitive, market-based salaries, Winston offers comprehensive benefits that provide a full spectrum of coverage and support for our full-time employees and their families. Our generous benefits and perks, which are subject to eligibility and may change from time to time, include:

HEALTH & WELL-BEING

• Medical, dental, and vision plans - coverage begins on the first day of employment
• Life & disability insurance
• Pre-tax commuter benefit
• Employee assistance program
• Free premium access to the Calm app
• Mental health first aid responders
  

WORK-LIFE INTEGRATION

• 24/7 concierge service
• Back-up child and elder care through Bright Horizons
• Free overnight shipment of breast milk for nursing moms when they travel for work
• On-site nursing rooms

RETIREMENT

• 401(k) retirement plan
• Firm-funded retirement plan

TIME OFF

• 10 paid holidays per year
• 10 sick/personal days per year
• Paid vacation time
• Up to 2 days of paid time off to participate in Winston for Good activities

We value diversity in the workplace. EOE/Minorities/Females/Vets/Disabled (EOE=Equal Opportunity Employer) #LI_DC2