Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

RESPONSIBILTIES:

• Provides support in areas of work order management and vendor/supplier relations ensuring proper services are provided.
• Serves as subject matter expert and administrator for work order/asset management/space planning software platform; serving as point of contact for end user questions, technical issues, and a source for user training.
• Platform admin tasks such as implementing back-end changes to the modules, configuring parameters of floor plans, and leading routine update meetings with software account management team.
• Conducts routine floor space audits to ensure occupancy software accuracy; makes consistent updates to floor plans to ensure accuracy.
• Acts as point person of Safety Program/activities with office of the building.
• Completes regular walk through of workspace to locate and report facility related issues preventively.
• Ensure all PM tickets are created within the work order system and oversee completion via building personnel or external suppliers.
• Serves as point of contact for badging requests submitted to the facilities group.
• Aids the facilities team to ensure the general tidiness of all storage spaces.
• Coordinate emergency response for facility related issues.
• Provide back up to account manager.
• Other duties as assigned.

QUALIFICATIONS:

• Associate Degree required; higher education preferred.
• Facility operations experience preferred.
• Ability to learn chosen software programs; capacity to become subject matter expert providing technical guidance when required; Eptura/Hummingbird experience a plus.
• Working knowledge of work order/asset management/facility operations software platforms.
• Expert in Microsoft Products including Word, Excel, Outlook, PowerPoint, and Teams.
• Must be adaptable to a dynamic environment while possessing strong interpersonal skills.
• Flexible and able to juggle multiple, and at times, conflicting priorities.
• Able to learn new skills quickly.
• Strong initiative required; able to work independently with minimal direct supervision.
• Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers.
• Exhibits superior verbal and written communication skills.
• Maintains confidentiality while working with highly sensitive materials.