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Sr Quality Assurance Analyst
Jacksonville, FL
Job Description
Sr Quality Assurance Analyst
Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.
EOE/Minorities/Females/Vet/Disabled
Remote, FL
CONNECTIONAt Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.
keywords: position summary,position details,what we do,who we are,why you should join us,develop,planning,test execution,performance,education & experience,knowledge,proficiency,initiative,skills
Full Time
Salary Range: $83,000.00/Yr. - $106,390.00/Yr.
Overview: What We Do:
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Job Summary
Reporting to the QA Manager, the Senior Quality Assurance Analyst supports and assists the QA team in planning and completion of projects per direction of the Manager by mentoring, training, motivating, and advising throughout the project lifecycle in an e-Commerce business systems LAMP environment. The Senior QA Analyst verifies and validates all software system deliverables through software QA, Development and testing, especially web-based business systems and web sites, to ensure they meet business requirements and quality standards. The Senior QA Analyst participates in development and testing throughout the lifecycle of product change which includes both waterfall and agile development practices. The Senior QA Analyst represents discipline for established process while promoting continued process improvement and helps troubleshoot and develop issues.
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us:
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Job Summary
Reporting to the QA Manager, the Senior Quality Assurance Analyst supports and assists the QA team in planning and completion of projects per direction of the Manager by mentoring, training, motivating, and advising throughout the project lifecycle in an e-Commerce business systems LAMP environment. The Senior QA Analyst verifies and validates all software system deliverables through software QA, Development and testing, especially web-based business systems and web sites, to ensure they meet business requirements and quality standards. The Senior QA Analyst participates in development and testing throughout the lifecycle of product change which includes both waterfall and agile development practices. The Senior QA Analyst represents discipline for established process while promoting continued process improvement and helps troubleshoot and develop issues.
Responsibilities: Development:
Planning:
Test Execution:
- Troubleshoot, fix and test issue(s) on projects to complete assignments within defined schedules as assigned by QA Manager.
- Develops and fixes issues with maintenance and creation of Automation on website.
- Supports QA administration functions on QA environment with developing better tools and scripts.
- Performs QA reviews and provides proper feedback to Development on Coding Issues.
- Represents and supports disciplined process across organization.
- Introduces advanced development and test techniques to organization.
- Establishes and maintains best practices for software development.
Planning:
- Collaborates with business partners/analyst, project management and development to drive quality assurance efforts.
- Helps to drive requirements/design reviews and technical specification meetings.
- Creates detailed test strategies, plans and cases against requirements and system analysis.
- Provides support documentation, planning and execution using Test Director, JIRA and GIT/GERRIT version control system.
Test Execution:
- Documents testing and updates project status while managing triage of issues.
- Analyzes, troubleshoots, documents problems, isolates and finds root causes.
- Conducts data analysis and test validation for before/after test execution.
- Tests in an open source LAMP environment inclusive of CRM, ERP and web ecommerce components.
- Utilizes tools and techniques to perform test efficiently.
Requirements:
Max
- B.S. in Computer Science or related field degree.
- At least 7- 10 years working experience in business application system and web site testing.
- Must have 3+ years of proven web testing and development experience with Java, PHP, MySQL, Linux, HTML, and Apache.
Technology Skills
- In-depth knowledge of Unix and Linux.
- Proven Development experience in Java, PHP or any scripting language.
- Mid-level experience in GIT and GERRIT.
- Working knowledge of JIRA Bug Tracking or related tools.
- High-level knowledge of HP Quality Center or Selenium.
- Ability to perform various system testing, integration testing and regression testing scenarios and execute test cases to verify the software packages, websites and/or systems meet business requirements and quality standards.
- Working experience with software development methodologies, Systems Development Life Cycle, and the best practices.
- Developing, working and implementation experience with Automation tools such as Selenium.
- Knowledge of black-box, grey-box and white-box testing.
Business Knowledge
- Ability to review and analyze business requirements, technical specifications, and design documents and diagrams to understand and plan for software and system testing, including functional, performance, reliability, usability, testability, compatibility, security, and scalability within the software systems.
- Analytical, detail-oriented and a self-starter with entrepreneurial spirit.
- Good technical writing skills to create QA documents, test results, recommendations, and user manuals.
- Methodical and organized; able to manage multiple projects and priorities concurrently.
- Background in eCommerce systems development.
- Ability to work quickly and meet deadlines in a dynamic fast-paced environment.
Other Competencies
- Experience in investigating problems and issues to isolate the problems, recommend solutions, recommend appropriate automation tools and work with developers to correct the issues.
- Excellent listening skills with strong interpersonal skills to interact with developers, application users and other stakeholders; able to contribute in a team environment.
- Ability to work independently with minimum supervision.
- Good communications skills, both oral and written and can express thoughts clearly.
- Dedicated to developing skills.
- Flexible, proactive, can-do attitude with passion for quality and best practices.
Connection, Inc. and its subsidiaries consider all qualified applicants for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. Connection will consider accommodations for any known physical, mental, or other impairments of otherwise qualified applicants to enable them to participate in our applicant screening process and to effectively perform the essential functions of their jobs, unless doing so would impose an undue hardship on the Company.
USD $83,000.00/Yr.
USD $106,390.00/Yr.
EOE/Minorities/Females/Vet/Disabled
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7 to 10 years
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