Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description:

SUMMARY OF POSITION

Manages Program procedures, providing supervision to clinical staff who provide therapy, intake, assessment, and referral. Supervises staff and coordinates activities with related corporate and community programs. Plans, develops, organizes, directs, monitors, and evaluates programs and activities.

ESSENTIAL DUTIES & RESPONSIBILITIES

• .Provides administrative supervision and consultation to assigned staff.
• Performs administrative tasks including interviewing and hiring new staff, completing performance appraisals of staff and overseeing staff development compliance.
• Facilitates staff training for Access staff, hospital and update training information as needed.
• Monitors staffing and provides adequate coverage.
• Monitors and participates in the data collection, recording and reporting of program measures related to budgets and related contracts/grants and performance measures.
• Responsible for the due process necessary for pre-certs.
• Monitors staff participation in prompt and adequate communicating with insurance following specific communication protocol with specific agencies as well as Documentation entered in Managed care and clients comments.
• Maintains quality assurance standards by preparing for chart audits, compiling and reporting peer chart reviews and overseeing the collection of client satisfaction surveys. Provide on-going feedback to management.
• Organizes and conducts treatment team meetings and provides guidance/resources to staff on an ongoing basis.
• Manages daily operations of department programs, to include needs of the department determined by the department manager.
• Reviews and works on improving processes and procedures for the inpatient continuum.
• Attends regular meetings with other departments, to include finance and hospital, to ensure Access procedures positively impact and provide continuity with all departments.

KNOWLEDGE, SKILLS & ABILITIES

• Experience working with families involved with child welfare.
• Disciplined, organized, good communication skills, and calm in a crisis.
• Highly motivated, self-directed and excellent management and supervisory skills.
• Ability to understand and manage program budgets and contracts.
• Excellent writing and verbal skills for report writing and communication with community resources.
• Prefer knowledge of local mental health, substance abuse, criminal justice, veteran and community resources.
• Preferred knowledge of addiction treatment (Motivational Interviewing), trauma-focused treatment, crisis intervention and dialectical behavioral therapy.
• Strong background in the provision of Evidenced Based and Evidenced Informed Trauma services and practices preferred.
• Requires excellent problem solving skills and ability to assign tasks to others as well as collaborate with internal and external departments and agencies.

QUALIFICATIONS

Education Level

Requires a Master's Degree in Human Services/Mental Health field.

Years of Experience

Two years' admissions experience. Management experience required.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing - 10%

Sitting - 90%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Entry Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.