Deliver comprehensive, multi disciplinary, multi line customer onboarding experience and oversight, including project coordination across key PMA disciplines Understand and comply with all excess and unbundled carrier guidelines; ensure timely and appropriate carrier engagement and communication protocols are adhered to in accordance with carrier service agreements Execut

Investigates, evaluates, reserves and resolves Automobile, General Liability and Property claims for self insured and unbundled clients. Provides a superior level of customer service to internal and external business partners. Administers and resolves claims for TPA clients in a timely manner and in accordance with client, company and regulatory guidelines. Responsibiliti

Lead specific members of the Specialty Markets Underwriting Team in executing strategies consistent with corporate and regional business goals, guidelines, and programs. Mentor and provide technical training and guidance to direct reports. Handle underwriting referrals from direct reports for renewals, as well as terrorism referrals and other matters based on Letters of A

As a member of our claims team, utilize your knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisio

Work with supervisor to identify training needs and provide ongoing training to team. Monitor processing changes, update training materials on a weekly basis Effectively communicate with corporate underwriting operations regarding policy processing changes that impact the team and/or workflows Communicate all procedural and workflow changes to team as implemented. Functio

Reports directly to the Director, Risk Control Services. The Strategic Risk Control Consultant will apply risk management techniques in the selection, management and retention of clients. The Strategic Risk Control Consultant will focus on evaluating client exposures and controls and developing plans to improve client performance. The Strategic Risk Control Consultant wil

Promptly evaluates all assigned claims; establishes and executes a strategy to mitigate indemnity, medical and allocated loss adjustment expense exposure. Ensures timely disposition of all claims in accordance with regulatory and statutory requirements. Tracks status of assigned clams, individually and in the aggregate, using available management reports and tools such as

Manages the assignment of losses to claims staff and provides technical direction and ongoing guidance through effective diary management. Ensures timely, accurate documentation of claim activity. Selects, trains, coaches and mentors unit personnel. Plans staff responsibilities and directs activities, utilizing staff resources effectively to meet department goals in accor

Promptly investigates all assigned claims with minimal supervision, including those of a more complex nature Determines coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable) Alerts Supervisor and Special Investigations Unit to potentially suspect claims Ensures timely denial or payment of benefits in accordance with jurisdi

Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable) Alert Supervisor and Special Investigations Unit to potentially suspect claims Ensure timely denial or payment of benefits in accordance with jurisdictio

Learn to analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business. Work with PMA colleagues to develop a consultative selling approach to generate new business consistent with PMA's unique underwriting strategy. Develop and demonstrate skills in marketing, analysis, decision making, probl

Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable) Alert Supervisor and Special Investigations Unit to potentially suspect claims Ensure timely denial or payment of benefits in accordance with jurisdictio

Manages the assignment of losses to claims staff and provides technical direction and ongoing guidance through effective diary management. Ensures timely, accurate documentation of claim activity. Selects, trains, coaches and mentors unit personnel. Plans staff responsibilities and directs activities, utilizing staff resources effectively to meet department goals in accor

Manage the P&L to ensure PMA is achieving our financial objectives for the SOC Shared Services segment. This includes an ongoing assessment of the activities performed in each department to ensure our fees and costs are aligned. Responsible for implementing corrective actions when the need arises. Conduct a quarterly financial review meeting with each SOC highlighting the

As a member of our claims team, utilize your knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisio